Citrix Error – Faulting Application WFICA32.EXE

Citrix ErrorI was getting force closes every time I tried to open Citrix with the error of “citrix hdx engine has stopped working”. I tried several different clients and versions (both Online Plugin and Reciever).

I read that several users found the problem to be a bad print driver (see

My fix ended up being a printer driver as well. In the event viewer I went to “Windows Logs > Application” and found this:

Faulting application name: WFICA32.EXE, version:, time stamp: 0x4f72ac7c Faulting module name: RIC660K.DLL, version:, time stamp: 0x418008ba
Exception code: 0xc0000005

This tells me that the cause was “RIC660K.DLL”, which turns out to be a RICOH printer driver. I uninstalled the printer from device manager and Citrix started working right away without a restart.

Hope this helps some other frustrated Citrix users!

This was on Windows 8 x86


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